Psychosocial Recovery Coaching
NDIS psychosocial recovery coaching in Melbourne, Sydney and via
Telehealth Australia-wide. Our lived-experience coaches help you build skills,
make a plan, connect supports and navigate the NDIS—at your pace.
NDIS supports, simplified. We work with what you have and get the job done.
What is Psychosocial Recovery Coaching?
Psychosocial Recovery Coaching supports people living with mental health challenges to
understand their experiences, build coping strategies, and work towards a meaningful life.
A recovery coach partners with you to:
- Explore your symptoms and find practical ways to manage them in healthy, sustainable ways.
- Strengthen your skills and coping mechanisms so you feel more confident day to day.
- Create a plan around your personal goals — whether that’s travelling, studying, finding work,
building friendships, improving communication, or even starting your own business. - Coordinate supports and review your progress regularly, so you stay on track with the things
that matter most to you.
We understand that being an NDIS participant is only one part of your identity.
Recovery coaching is about seeing the bigger picture and walking alongside you as you
build a life that feels purposeful and connected.
1. Goal setting
Identify what matters to you and the steps to get there.
2. Navigate the NDIS
Understand your plan, budgets and options with clear guidance.
3. Stay connected
Link with the right services, community and natural supports.
4. Build skills
Grow confidence in daily living, routines and self-advocacy.
Grounded in Social Work Principles
Our Founding Director, Kanchan Kaler, completed a
Master of Social Work at the University of Melbourne
, specialising in Disability Practice.
The University is also home to the
Melbourne Disability Institute (MDI)
, led by Professor Bruce Bonyhady, who co-chaired
the Independent Review of the NDIS
.
While Quality Care Network is independent from MDI, our practice draws on their research and thought leadership.
Over the past four years, the principles advanced by MDI, particularly
inclusion, equity, evidence-based practice, and lived-experience leadership,
have informed our approach to support.
This grounding ensures that our services are not only person-centred and practical, but also aligned with the
broader movement toward systemic change and improved outcomes for people with disability across Australia.
🌈 LGBTQI+ friendly
Safe, inclusive and affirming supports.
🤝 Aboriginal & Torres Strait Islander allies
Respectful practice and cultural humility.
🌏 Support for CALD communities
Accessible, culturally aware communication.
🗣 Languages
English, Hindi, Punjabi.
Why choose Quality Care Network
We combine lived experience with evidence-based practice to simplify your recovery journey. Our team knows
and understands what it is like to live with disability, and we use theory and proven methods to improve
quality of life outcomes. We’ll help you navigate service systems and reach your goals with the resources
you have, by making a tailored plan and designing linkages whether in NDIS, Mainstream or Community.
Evidence-based & strengths-focused
Grounded in research and lived experience.
Ongoing staff upskilling
We continually build skills to meet participant requirements.
Collaborative approach
We work closely with Community Mental Health and your clinical team.
Transparent & ethical
Integrity, honesty and fairness — participants at the centre.
What participants say about us
Quality Care Network helped me find safe housing when I was trying to move out of home and it felt like there were no options left.
They guided me through the rental process and worked creatively with what my NDIS plan had to build
a solution that fits my life.
— Participant, 28 M
🏠 Housing transitions
Helped young people and adults secure rentals and stabilise housing.
💡 Innovative solutions
When other options stalled, we co-designed supports within NDIS guidelines.
📊 Strengths-based planning
We map strengths and resources, then build a plan around what matters most.
Related services
Support Coordination
Build capacity to understand and use your NDIS plan.
Specialist Support Coordination
For participants with complex needs requiring specialist coordination.
Intensive Support Coordination
Short-term or high-intensity support to stabilise and resolve barriers.
Explore NDIS Support Coordination and Related Services
We provide psychosocial recovery coaching and support coordination across metropolitan and regional areas,
with Telehealth Australia-wide.
Melbourne
Support across Greater Melbourne and surrounds.
Sydney
Recovery coaching and coordination across Sydney.
Regional Victoria
Supporting participants in rural and regional VIC.
Telehealth (AU-wide)
Flexible online support, anywhere in Australia.
Ready to get started or need more information?
Whether you’re ready to make a referral or simply want to book a chat with our team,
we’re here to support you with the information you need.
